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For better results, use the most recent version of your web browser. Email Password Privacy Policy Help Forgot your password? Privacy Policy If you have questions or complaints regarding this Privacy Policy or NaviSite’s practices, please contact us at Request Form. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request . NaviSite complies with the U.S. - EU Safe Harbor framework and the U.S. – Swiss Safe Harbor framework as set forth by the United States Department of Commerce regarding the collection, use, transfer and retention of personal data from the European Union member countries and Switzerland. NaviSite has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. Information regarding the E.U. Safe Harbor Framework and NaviSite’s certification can be found at: http://export.gov/safeharbor . Data Collection Through NaviSite’s Websites When using the referenced websites and registering for a newsletter or requesting more information, you must first complete the registration form. During registration you are required to give contact information (such as first and last name, email address and company name). We use this information to contact you about the services offered by NaviSite in which you have expressed interest. You have the option to provide demographic information (such as # of employees, etc.) to us; we encourage you to submit this information so we can provide you a more personalized experience on our websites and in any responsive materials. NaviSite is the sole owner of the information collected on the websites. NaviSite collects personal information from our users at several different points on our websites. NaviSite does not collect personal information about individuals except when such individuals specifically provide such information to us on a voluntary basis. Personal information in this context is identifying information about an individual such as a name, title, company name, address, email address and phone number. NaviSite may also collect IP addresses and/or Domain Names (where applicable) of visitors to its websites, the email addresses of those who communicate with us via email and information volunteered by the user, such as survey information and/or website registrations. NaviSite may use IP addresses and or Domain Names to help diagnose problems and to administer the websites. The information NaviSite collects is used to improve the content of its websites, customize the content and/or layout of the websites’ pages for each individual user, to notify users about updates to the website(s), to respond to requests for information, send newsletters, assess applications such as partner and job applications and to contact users for marketing purposes. The information gathered may be shared with trusted vendors that partner with NaviSite to deliver technology and support services in which you express interest. Data Sharing The information NaviSite collects is used to improve the content of its websites, customize the content and/or layout of the websites’ pages for each individual user, to notify users about updates to the websites and to contact users for marketing purposes. The information gathered may be shared with third parties for commercial purposes for services in which you express interest. If you do not want us to share your personal information with these companies, please contact us at Nav.webinfo@navisite.com . NaviSite provides your information to trusted vendors who work on behalf of or with NaviSite and under confidentiality agreements. However, these companies do not have any independent right to share this information. Our website offers publicly accessible blogs and testimonials. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at Nav.webinfo@navisite.com . In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. NaviSite shares your personal information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to NaviSite’s property or the physical safety of any person, violations of NaviSite’s terms of use, or as otherwise required by law. NaviSite also shares your personal information in the event that NaviSite, or any affiliated entity, or substantially all of its assets related to a particular geographical region, are acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, user information may be one of the transferred assets. Aggregate data and information that otherwise is not personally identifiable to you may be disclosed to others. Information Related to Personal Data Collected Through Cloud and Messaging Services The use of information collected through our service shall be limited to the purpose of providing the service for which the Client has engaged NaviSite. NaviSite may, in certain circumstances, have personal information of its customers’ customers transmitted into its data centers and has no direct relationship with the personal data of individuals of its customers, and in most circumstances, no access or viewing of any individuals’ data residing on its customers’ servers that is being processed in its data centers. If you are a customer of one of our customers and would no longer like to be contacted by one of our customers that use our service, please contact the customer that you interact with directly. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our customers. Any personal information that is transmitted in the provision of services will only be processed or retained as long as needed to provide services to our customers. Further, we will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and to enforce and abide by our contractual agreements. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the Navisite’s customer (the data controller). If a NaviSite customer requests NaviSite to remove the data, we will respond to their request within 30 days. Microsite Access to certain of NaviSite’s web pages are accessible only by email invitation containing a link to a private site created specifically for the intended user (the "Microsite"). Information that a user provides to us within the Microsite may be used for permission purposes, tracking information on how often users access their Microsite and which documents they view to give NaviSite feedback on the effectiveness of its content. Links to Third-Party Websites NaviSite websites contains links to other sites owned and maintained by companies other than NaviSite. Those companies’ privacy practices may differ from NaviSite’s. If you submit personal information to any of those sites, your information is governed by their privacy policies. NaviSite is not responsible for the privacy practices or the content of such websites. Users should check the applicable privacy policy of such linked websites. Our website includes Social Media Features, such as the Facebook Like button. These Features may collect your IP address, which page you are visiting on our website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third...